Confidential counselling support is fully funded by your employer and available to you through EAP Services. It can be really beneficial to talk through a work or personal issue with someone who is impartial, non-judgemental, and who is also trained to assist others to cope and/or overcome what’s troubling them. This may include:

• Stress and pressure – personal or work
• Depression and anxiety
• Workplace issues and changes
• Bullying and harassment support
• Anger and conflict issues
• Relationship and family matters
• Grief and loss
• Life transition and personal development
• Health and wellbeing

Financial counselling is about much more than just ‘money’ and our EAP Guidance team can give practical advice and tools in a relaxed and easy to understand manner to help you achieve and maintain financial wellbeing. Our team are impartial in their recommendations and the information and guidance they give is aimed at helping you to resolve and/or improve your financial situation. This advice may include:

• Budgeting
• Buying a home
• Preparing for redundancy
• Investments/KiwiSaver
• Preparing for retirement
• Managing debt

Discussing a decision you’re thinking of making with an objective and non-judgemental EAP Career Counsellor can help you to reframe your current life situation and make sense of where-to from here. Perhaps you want to be more resilient when changes beyond your control occur, or perhaps you’ve just been promoted to a management role and need some professional coaching. We can also help when you need to achieve a better work/life balance, or you’re searching for more challenge or fulfillment in your current job. This support may include:

• Coaching
• Communication skills
• Managing change
• Role expectations
• Retirement
• Career direction

This service is for those seeking legal advice about a personal matter, ie we do not provide legal advice in relation to any employment matter. The information and guidance provided is limited to high-level, general guidance that seeks to put a framework around the issue so that you are able to understand what to do and whereto go from here. This may include:

• Legal personal matters
• Adoption or custody
• Marriage/civil union
• Tax guidance
• Buying/selling a house
• Separation

• Sessions run online by a Rehab Coach
• Support for your physical health and well-being
• Tailored exercise plans
• Development  for life-long fitness habits

• Sessions run online by a qualified Dietician
• Learn about balanced diets, portion control, and dietary preferences
• Build a nutrition plan, manage weight, prevent chronic diseases
• Build knowledge and understanding
• Improve well-being

• Sessions run online by a Registered Nurse
• Improve sleep quality and manage fatigue
• Build knowledge and understanding
• Support for sleep habits, stress reduction, and relaxation techniques
• Beneficial for those on shift work

What is Rongoā Māori support service? 
Ensuring people are happy and healthy at work is the core purpose of the EAP Services programme. Ensuring that people have access to cultural support is also important. Understanding different world views on health and wellbeing is vital and while western medical customs have a place in the healing process, so so does traditional medicine. Our Rongoā Māori Support Services is focused on providing Māori counsellors for Māori clients. If you are looking for more of a traditional approach to health and wellbeing we are able to provide Rongoā Māori Support Services.

Boost your heart health and lower your chances of heart disease with our Healthy Heart coaching sessions.

• Our coaches are all nurses
• Review of your current health, and planning for the future
• Practical advice that works for your lifestyle
• Tips and techniques to manage stress, get more exercise and eat better
• Support and advice to keep you on track

Breaking free from smoking or vaping habits can be tough. Our coaching sessions are here to help you take back control of your health and live a healthier lifestyle.

• Our coaches are all nurses
• Online session for access anywhere in the country
• Personalised guidance and strategies to help you overcome nicotine addiction
• Support to develop coping mechanisms to identifying triggers
• A tailored plan that fits your lifestyle and empowers you to kick the habit for good.