Support Resources

Alcohol.org.nz

Information, advice, research and resources to help prevent and reduce alcohol-related harm and inspire New Zealanders to make better decisions about drinking alcohol.
Phone Number
04 917 0060
Email Address
enquiries@hpa.org.nz
Useful Links
Website

ACC

ACC helps get New Zealanders and visitors back to everyday life if they’ve had an accidental injury.
Phone Number
0800 101 996
Email Address
claims@acc.co.nz
Useful Links
Website

Age Concern

A charitable organisation dedicated solely to people over 65 who promote dignity, wellbeing, equity and respect and provide expert information and support services in response to older people's needs.
Phone Number
04 801 9338
Useful Links
Website

Alcohol Drug Helpline

Information, advice and guidance to assist you in understanding and caring for someone impacted upon by alcohol or other drugs. At the same time the Helpline can provide you with advice and guidance for looking after yourself.
Phone Number
0800 787 797 or text 8681
Useful Links
Website

Are You Ok?

A community-driven behaviour change campaign to reduce family violence in New Zealand. Its goal is to change attitudes and behaviour that tolerate any kind of family violence.
Phone Number
0800 456 450
Email Address
areyouok@msd.govt.nz
Useful Links
Website

Arthritis New Zealand

Arthritis New Zealand facilitates the provision of quality services and programmes, supporting those affected by arthritis through public awareness, information and advice, direct support, promoting the issues affecting people with arthritis and promoting research.
Phone Number
0800 663 463
Email Address
info@arthritis.org.nz
Useful Links
Website

Barnardos

For more than 60 years, Barnardos have been helping children, families and whānau in need. Today, they continue to support, protect and educate thousands of New Zealand children.
Phone Number
0800 005 437
Useful Links
Website

Business Mentors

Business Mentors New Zealand Limited is a not-for-profit organisation dedicated to supporting the success and growth of small businesses through the knowledge and experience of their volunteer mentors.
Phone Number
0800 209 209
Useful Links
Website

Cancer Society

Phone Number
0800 CANCER or 0800 226 237
Email Address
admin@cancer.org.nz
Useful Links
Website

Consumer Protection

Be a confident consumer. Find out what to know and do when purchasing a product or service.
Phone Number
0508 4 CONSUMER or 0508 426 678
Email Address
cpinfo@mbie.govt.nz
Useful Links
Website

Depression Helpline

Talk to a trained counsellor at the Depression Helpline about how you are feeling or to ask a question.
Phone Number
0800 111 757 ot text 4202
Useful Links
Website

The Department of Internal Affairs

Te Tari Taiwhenua. The Department of Internal Affairs serves and connects people, communities and government to build a safe, prosperous and respected nation.
Phone Number
0800 25 78 87
Email Address
info@dia.govt.nz
Useful Links
Website

Employment New Zealand

Employment New Zealand is part of the Ministry of Business, Innovation and Employment; the leading source of information on employment in New Zealand.
Phone Number
0800 20 90 20
Useful Links
Website

Enable

Supporting disabled people to live everyday lives with choice and independence in their communities.
Phone Number
0800 ENABLE or 0800 362 253
Email Address
enable@enable.co.nz
Useful Links
Website

Healthline

Healthline nurses can help you any time - 24 hours a day, 7 days a week. Phone calls are free from within New Zealand – this includes calls from a mobile phone.
Phone Number
0800 611 116
Useful Links
Website

Health & Disability Commissioner

Phone Number
0800 11 22 33
Email Address
hdc@hdc.org.nz
Useful Links
Website

Housing New Zealand Corporation

Housing New Zealand Corporation is a Crown agent that provides housing services for people in need.
Phone Number
0800 801 601
Email Address
enquiries1@hnzc.co.nz
Useful Links
Website

Human Rights Commission

The Human Rights Commission was set up in 1977 and works under the Human Rights Act 1993. Their purpose is to promote and protect the human rights of all people in Aotearoa, New Zealand.
Phone Number
0800 496 877
Email Address
infoline@hrc.co.nz
Useful Links
Website

IHC

IHC will advocate for the rights, inclusion and welfare of all people with intellectual disabilities and support them to live satisfying lives in the community.
Phone Number
0800 442 442
Useful Links
Website

Inland Revenue

Inland Revenue plays a critical role in improving the economic and social wellbeing of New Zealanders.
Phone Number
0800 227 774
Useful Links
Website

Kidsline

This service is for children aged 5 to 18. Those who ring between 4pm and 9pm on weekdays will speak to a Kidsline buddy. These are specially trained teenage telephone counsellors.
Phone Number
0800 543 754
Useful Links
Website

Lifeline

Lifeline Aotearoa’s telephone counselling service provides 24 hours a day, 7 days a week counselling and support.
Phone Number
0800 54 33 54
Email Address
info@lifeline.org.nz
Useful Links
Website

Mental Health Foundation

The Mental Health Foundation's vision is for a society where all people flourish.
Phone Number
09 623 4812
Email Address
info@mentalhealth.org.nz
Useful Links
Website

Ministry of Business, Innovation & Employment

MBIE's purpose is to Grow New Zealand for all.
Phone Number
04 901 1499
Email Address
info@mbie.govt.nz.
Useful Links
Website

The Ministry of Education

The Ministry of Education is the Government's lead advisor on the New Zealand education system, shaping direction for sector agencies and providers.
Phone Number
04 463 8000
Email Address
enquiries.national@education.govt.nz
Useful Links
Website

Ministry of Health NZ

The Government's principal advisor on health and disability: improving, promoting and protecting the health of all New Zealanders.
Phone Number
0800 855 066
Email Address
info@health.govt.nz
Useful Links
Website

Ministry of Justice

The Ministry of Justice delivers modern, accessible, people-centred justice services to the people of New Zealand.
Phone Number
04 918 8820
Useful Links
Website

Ministry of Social Development

MSD is all about helping to build successful individuals, and in turn building strong, healthy families and communities.
Phone Number
04 916 3300
Useful Links
Website

Ministry for Vulnerable Children

This newly created Ministry is dedicated to supporting any child in New Zealand whose wellbeing is at significant risk of harm now, or in the future.
Phone Number
0508 326 459
Email Address
contact@mvcot.govt.nz
Useful Links
Website

New Zealand Police

Phone Number
In an emergency call 111 or text 111
Useful Links
Website

New Zealand Law Society

The law affects nearly everything we do but it can be complex and expert advice is often needed.
Phone Number
04 472 7837
Email Address
inquiries@lawsociety.org.nz
Useful Links
Website

Outline

New Zealand’s only nationwide specialist 0800 telephone support and counselling service for gender identity and sexual orientation issues.
Phone Number
0800 OUTLINE or 0800 688 546
Email Address
info@outline.org.nz
Useful Links
Website

Quitline

Quitline is here to support you to beat your smoking addiction.
Phone Number
0800 778 778
Email Address
quit@quit.org.nz
Useful Links
Website

Rainbow Youth

Rainbow Youth is a charity that supports queer & gender diverse youth in Aotearoa, New Zealand.
Phone Number
09 376 4155
Email Address
info@ry.org.nz
Useful Links
Website

Rural Support Trust

Supporting rural people through tough times
Phone Number
0800 787 254
Useful Links
Website

Samaritans

Samaritans offer confidential, non-religious and non-judgemental support to anyone who may be feeling depressed, lonely, or even be contemplating suicide.
Phone Number
0800 726 666
Useful Links
Website

Shakti

Shakti provides multifarious services through its member organizations in New Zealand, Australia and Internationally.
Phone Number
0800 SHAKTI or 0800 742 584
Useful Links
Website

Shine

Shine’s vision is Safer Homes in New Zealand Every day. Their mission is to stop domestic abuse in New Zealand
Phone Number
0508 744 633
Email Address
enquiries@2shine.org.nz
Useful Links
Website

Sorted

Sorted is for you – it’s your independent lens on your finances. There are no products or services being sold – just free tools that let you see the best decisions for you.
Phone Number
Useful Links
Website

Suicide Crisis Helpline

Open 24/7. This is a service for people who may be thinking about suicide, or those who are concerned about family or friends.
Phone Number
0508 828 865
Useful Links
Website

Tenancy Services

Tenancy Services is a part of the Ministry of Business, Innovation and Employment.
Phone Number
0800 TENANCY or 0800 836 262
Useful Links
Website

Women's Refuge

A women’s organisation for women and their children, to help prevent and stop family violence in New Zealand.
Phone Number
0800 733 843
Email Address
info@refuge.org.nz
Useful Links
Website

Work and Income

Work and Income provides employment services and financial assistance throughout New Zealand.
Phone Number
0800 559 009
Useful Links
Website

Youthline

Open 24/7. You can also text 234 for free between 8am and midnight
Phone Number
0800 376 633
Email Address
talk@youthline.co.nz
Useful Links
Website

0800 WHAT'S UP?

Phone between 1pm and 10pm on weekdays and from 3pm to 10pm on weekends. Online chat is available from 7pm to 10pm every day.
Phone Number
0800 WHATSUP or 0800 942 878
Useful Links
Website