Low workplace engagement offers opportunities to improve business outcomes

January 06 2015 by EAP Services Limited

Only 13% of employees worldwide are engaged at work, according to Gallup's new 142-country study on the State of the Global Workplace.

In other words, about one in eight workers – roughly 180 million employees in the countries studied – are psychologically committed to their jobs and likely to be making positive contributions to their organisations.

The bulk of employees worldwide, 63%, are "not engaged", meaning they lack motivation and are less likely to invest discretionary effort in organisational goals or outcomes. And 24% are "actively disengaged", indicating they are unhappy and unproductive at work and liable to spread negativity to co-workers. In rough numbers, this translates into 900 million not engaged and 340 million actively disengaged workers around the globe.


Within New Zealand, the study identified 19% of employees are "actively not engaged", 60% of employees are "not engaged", leaving only 24% of employees engaged. Low levels of engagement among global workers continue to hinder gains in economic productivity and life quality in much of the world.

People spend a substantial part of their lives working, whether in a high-tech start-up in Singapore, a financial institution in New Zealand, or a garment factory in the Dominican Republic. As a result, the quality of their workplace experience is inevitably reflected in the quality of their lives.

Gallup's finding that the vast majority of employees worldwide report an overall negative experience at work (and just one in eight are fully involved in and enthusiastic about their jobs) is important when considering why the global recovery remains sluggish, while social unrest abounds in many countries.

EAP Services offers seminars and workshops along with Individual one-on-one counselling. We have a team of specialists available to assist with specific areas of engagement concerns. For further information please contact EAP Services on 0800 327 669.