EAP Reporting

EAP Services Limited applies three primary methods of formal reporting to its client organisations in relation to the usage and performance of their respective Employee Assistance Programmes;

• Regular meetings with client organisations to discuss Programme usage. A formal written report is provided at these meetings.


• Client organisations have 24/7 on-line access to their Programme usage data through EAP Services Client Management System. Individual company information is afforded on-security that is further enhanced by the use of a personal user name and password.


• EAP Services Limited Professional team are required under their contractual arrangement, to report any trend or patterns they identify through the referrals of individual Employee Assistance Programmes. Through such notification, EAP Services Limited is able to relate any trends or patterns back to the client organisation allowing for prompt management as required.

All reporting is of a statistical nature only and cannot identify individuals. Reports are intended to assist organisations with their staff development programmes by identifying trends in EAP usage and presenting issues.

EAP Services Limited adheres strictly to the provisions of the Privacy Act 1993 and the Health Information Privacy Code 1994.