Referral to EAP

There are three ways in which an employee can access their Employee Assistance Programme:

Self Referal

Where an employee is worried about their personal or work problems they can seek help directly through their Employee Assistance Programme i.e. they do not have to seek permission from their employer to access the Programme.

Formal Manager Referral

Where an employee is referred to the EAP programme by a manager. In most cases these type of referral are linked to a performance or behavioural issue that is being managed by the employer.

When making a manager referral, client organisations are encouraged to complete a Manager Referral Form and where feedback is required both the employee and the employer will complete a Disclosure of Information Form.

Suggested or Informal Referral

Where an employee seeks help through the EAP at the suggestion of a co-worker, Human Resources representative, employee representative, manager or team leader or the Health and Safety representative.

EAP Services Limited provides a 24/7 service to the employees of its' client organisations. Employees can make an appointment with their EAP by contacting us on 0800 327 669.